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Anti-virus exclusions for Microsoft Dynamics CRM
A topic that comes up every so often is how to best handle anti-virus applications with Microsoft Dynamics CRM. This is actually a great question as performance can be impacted negatively depending on...
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Speeding up sluggish CRM reports that use date/time parameters
As many of you may know, when writing custom reports for CRM 4.0 you are required to use the filtered views. The upside is filteredViews make security a snap for reporting against CRM data, and they...
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Support for Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM 2011...
A frequently asked question concerns the support policy regarding running Microsoft Dynamics CRM on various virtualization solutions - whether they're Microsoft virtualization solutions (i.e. Hyper-V)...
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Using Fiddler HTTP Debugger for CRM Troubleshooting and Performance Tuning.
Performance tuning continues to be one of the top requests from customers. When looking at performance from a client side perspective I will often use Fiddler (www.fiddlertool.com) to inspect HTTP...
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How to Decrease 401 Responses in CRM Web Traffic
When analyzing traffic from a web application such as CRM you may notice that many of the requests result in a 401 (Access Denied) before they get the 200 Success response. This is a normal...
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Performance Analyzer for Microsoft Dynamics
I wanted to make sure everyone is aware of a really great tool that can be used to measure and improve performance of Dynamics CRM based on the SQL Server. I recently used the tool for a Performance...
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PrincipalObjectAccess–Performance Recommendations
One of the topics of discussion that can come up during the planning phase for a customers CRM implementation is Business Unit structure and sharing, which leads to the PrincipalObjectAccess (POA)...
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CRM Outlook Client - Network/Bandwidth Concerns
I recently worked with a CRM 4.0 customer that was experiencing CRM outages due to their CRM Outlook clients in one location consuming a large amount of bandwidth. CRM Outlook clients do transmit and...
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CRM Online Performance Troubleshooting Ideas
The CRM Online performance topics listed below are general ideas that should be considered when working through performance issues. I will do my best to update this blog entry with new content when it...
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How to Enable WCF Tracing for the CRM 2011 Outlook Client
Recently I was working with a customer on some CRM 2011 Outlook client performance issues where I needed to inspect the data sent between the client and server. With CRM 4.0 I would use Fiddler to...
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Microsoft Dynamics CRM 2011, related Microsoft Windows Internet Explorer...
You may have noted that Microsoft Dynamics CRM Sustained Engineering has released fixes for Internet Explorer-related memory leaks affecting our Microsoft CRM 2011 web client. I've noticed that...
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CRM 2011 Outlook Client Performance Delays Caused by Expect: 100-continue...
Recently I was working on a Performance Review focused on CRM 2011 Outlook Performance. When I was reviewing Fiddler traces I noticed that every WCF request had a delay of around 350ms. This delay was...
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How to Re-Send Failed CRM E-mails in bulk
I recently had a customer report an issue that CRM e-mails were failing to send out of Microsoft CRM. We were able to isolate the issue down to an Exchange issue by using the “Test Access” button in...
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Enable WCF Compression to Improve CRM 2011 Network Performance
If you have ever analyzed network traffic you would notice that IIS will automatically compress many types of content including images, jscript, and css pages. Compression is used improve the network...
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IOPS Requirements for Dynamics CRM
We often receive the question “What are the IOPS requirements for Dynamics CRM” (or some form of that question). On its surface, the question sounds like a fair question that should have a short...
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How to Decrease 401 Responses in CRM Web Traffic
When analyzing traffic from a web application such as CRM you may notice that many of the requests result in a 401 (Access Denied) before they get the 200 Success response. This is a normal...
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Dynamics CRM Benchmark Service
Another one of the services that our team offers is the Dynamics CRM Benchmark Service. This service takes advantage of the Performance Toolkit for Microsoft Dynamics CRM 2011 and is recommended for...
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Using the CRM Diagnostics Page to Capture Network Performance
Network performance between the client and server will play a key factor in how well CRM performs for the end users. It is very common to have users working from remote locations where the network...
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Avoid Performance Issues by Rescheduling CRM 2011 Maintenance Jobs
By default CRM 2011 will create six maintenance jobs which are scheduled to run daily. These jobs are executed by the Microsoft Dynamics CRM Asynchronous Processing Service (maintenance). Depending on...
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Issues with Browser Hanging When Using CRM 2011
Recently I’ve worked with some customers that were running into issues where the Internet Explorer would hang or completely lock up while working in CRM 2011. Majority of the times this behavior would...
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