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Configuring the CRM Online 2011 Outlook Client Silently
When configuring the CRM Online 2011 Outlook client, many customers choose to have their end users configure manually, and I’ve had a few customers ask me if it’s possible to configure the CRM Outlook...
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MsiOpenPackage error when installing CRM 2011 RTM
I recently ran into an issue when attempting to install Dynamics CRM 2011 RTM. The error I was getting was “MsiOpenPackage failed.” This was popping up when I tried to run the SetupServer.exe, even...
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Creating a Simple File Share in Microsoft Dynamics CRM 4.0
Lately I have had some questions on how to display externally stored documents within CRM. and there are many ways to do this leveraging custom web pages or SharePoint document libraries. The options...
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CRM 2011 “Back End” server IIS requirements
This topic recently came up with a customer: as with CRM 4.0, CRM 2011 provides functionality to install separate roles or role groups to different servers in a deployment, and these roles are made...
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Speeding up sluggish CRM reports that use date/time parameters
As many of you may know, when writing custom reports for CRM 4.0 you are required to use the filtered views. The upside is filteredViews make security a snap for reporting against CRM data, and they...
View ArticlePodcast and Overview: Microsoft Dynamics CRM 4.0 Update Rollup 16
We're proud to announce that Microsoft Dynamics CRM 4.0 Update Rollup 16 released Thursday March 10th, 2011! On March 11th 2011, Greg Nichols from the Microsoft Premier Field Engineering team provided...
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CRM 2011 Outlook Client: Ten Tips Prior to Upgrading
There's a great deal of information that can be found about installing and upgrading to the CRM 2011 Outlook client within the CRM 2011 Implementation Guide. During the first couple months of CRM 2011...
View ArticleSupport for Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM 2011...
A frequently asked question concerns the support policy regarding running Microsoft Dynamics CRM on various virtualization solutions - whether they're Microsoft virtualization solutions (i.e. Hyper-V)...
View ArticlePodcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 1
We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 1 released Thursday April 7th, 2011! On April 8th 2011, Greg Nichols from the Microsoft Premier Field Engineering team will...
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Workflow and Async records in Microsoft Dynamics CRM
One thing I often notice when reviewing deployments of Microsoft CRM is that the tables used to store records regarding workflow and async processes can get very large; specifically the...
View ArticlePodcast and Overview: Upgrading Customizations for CRM 2011
On April 4th 2011, Sean McNellis and Daren Turner from the Microsoft Premier Field Engineering team provided information and answered questions about Upgrading Customizations for Microsoft Dynamics CRM...
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CRM 4.0 Outlook Client has Grayed Out Filters with CRM 2011 Server
I was recently testing a scenario where the CRM 4.0 server was upgraded to CRM 2011 while the CRM Outlook clients were kept at CRM 4.0 for a period of time. I found through my testing that all CRM...
View ArticleOverview: Microsoft Dynamics CRM 4.0 Update Rollup 17
We're delighted to announce that Microsoft Dynamics CRM 4.0 Update Rollup 17 released Thursday May 5th, 2011! Note regarding Podcasts: Going forward, as Update Rollups for Microsoft Dynamics CRM 4.0...
View ArticleDynamics CRM upgrade–SSRS issues
I recently completed a CRM 3.0 to 4.0 upgrade for a customer and ran into a couple SQL Server Reporting Services issues during the upgrade. The SSRS errors took longer to fix than anything we ran into...
View ArticlePodcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 2
We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 2 released Thursday June 2nd, 2011! On June 3rd, 2011 Greg Nichols and Sean McNellis from the Microsoft Premier Field Engineering...
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How to Create a Simple Webpage Leveraging The CRM 2011 IOrganizationService...
Recently I have received a lot of questions about how to get started in developing against CRM 2011. The SDK provides many different examples and helper classes which can be reused to save some time...
View ArticleCRM Upgrade
With the recent release of CRM 2011, we have been seeing a lot of activity around test upgrades to CRM 2011. I recently ran into a scenario that others may run into around the upgrade to CRM 2011 that...
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Using Fiddler HTTP Debugger for CRM Troubleshooting and Performance Tuning.
Performance tuning continues to be one of the top requests from customers. When looking at performance from a client side perspective I will often use Fiddler (www.fiddlertool.com) to inspect HTTP...
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How to Decrease 401 Responses in CRM Web Traffic
When analyzing traffic from a web application such as CRM you may notice that many of the requests result in a 401 (Access Denied) before they get the 200 Success response. This is a normal...
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Outlook Shared Calendar access for Dynamics CRM
I recently upgraded a customer from CRM 3 to 4. All users were using the Dynamics CRM Outlook client and relied heavily on shared calendar access in Outlook. Users needed to be able to schedule...
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